Privacy Policy

This Privacy Policy ("Policy") describes how Techsurge Learning Private Limited ("Company," "we," or "us") collects, uses, and protects the personal information of users ("User" or "you") who access and use our e-learning services through our website ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our services, you consent to the practices outlined in this Policy.

1. Information We Collect

1. Personal Information: When you create an account or interact with our services, we may collect personal information, including but not limited to your name, email address, contact information, and billing details.
2. Usage Information: We collect information about your use of our Website and services, including your IP address, browser type, device information, access times, and pages visited. This information is collected through cookies and similar technologies.

2. Use of Information

1. Provision of Services: We use the information we collect to provide and improve our e-learning services, personalize your experience, and communicate with you regarding your account and updates.
2. Analytics and Research: We may analyze usage data to understand trends, improve our services, and conduct research to enhance the effectiveness of our e-learning programs.
3. Marketing Communication: With your consent, we may send you promotional emails or newsletters about our services, special offers, or other information that may be of interest to you. You can opt-out of receiving such communications at any time.
4. Legal Compliance: We may use or disclose your information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Information Sharing

1. Service Providers: We may engage third-party service providers to assist us in delivering our services, such as hosting, payment processing, analytics, and customer support. These service providers have access to your personal information only to perform their functions and are bound by confidentiality obligations.
2. Aggregated Data: We may share aggregated, non-personal information with third parties for various purposes, including analytics, marketing, and improving our services. This data does not identify individual users.
3. Legal Requirements: We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to protect our rights, comply with legal obligations, or respond to valid legal processes.

4. Data Security

1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
2. We recommend that you maintain the confidentiality of your account credentials and refrain from sharing them with others. If you believe your account has been compromised, please notify us immediately.

5. Third-Party Links and Services Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

6. Children's Privacy Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to promptly delete the information.

7. Changes to the Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Policy on our Website or through other means. Your continued use of our services after the effective date of the revised Policy constitutes your acceptance of the changes.

8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at sourabh@techsurgelearning.com. We will respond to your inquiry as soon as reasonably possible.