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A Journey Towards Excellence with Soft Skills Training

Gamified Onboarding at an Automobile Company

A Non-Profit Development Organisation


Soft Skills Courses



Why did they choose Techsurge?

The client had a specific goal to improve their learners' employability, particularly those with intermediate-level access to various computing devices. Furthermore, the client's long-term vision included preparing their learners for future job opportunities. Techsurge stood out as the ideal partner due to their expertise in developing and implementing eLearning solutions, especially on the SCORM platform.

The Challenge 

  • The learners had restricted access to computing devices. This limitation called for the development a learning solution that was easily accessible on various types of devices.
  • The target audience consisted of graduates. To address their specific needs, the learning solution needed to be tailored to improve their employability. This required a focused approach to developing content and learning materials.
  • Graduates often seek practical skills that can be used in real-world job scenarios. The learning solution had to be designed to facilitate rapid learning and immediate application of soft skills.

By selecting Techsurge, the client was confident they would receive comprehensive support in enhancing their graduates' skills and positioning them for success in their future careers.

Business Requirements

  • To develop a robust eLearning solution capable of effectively imparting soft skills training. This solution needed to be comprehensive and impactful in enhancing learners' soft skills.
  • To create courses that were easy to understand. The content needed to be presented in a clear and accessible manner to facilitate effective learning.
  • To create soft skills training courses with a total duration of 20 hours, covering a range of vital topics, including:
    • English Language Proficiency
    • Communication Skills
    • Body Language
    • Self-Development
    • Decision Making and Problem Solving
  • To develop courses that keep their learners engaged and eager to learn rather than risking disinterest or boredom that could lead to decreased productivity.

The client approached Techsurge to meet these requirements, contributing to improving their learners' soft skills and employability.

The Solution – Learning by Doing 

  • We crafted session plans aligning them with the defined Table of Contents (TOC). These plans served as the foundation for our eLearning courses, ensuring that the content was relevant and structured for effective learning.
  • We developed eLearning courses that were not only informative but also highly interactive. This approach kept learners actively involved, promoting better retention and application of soft skills.
  • Our eLearning solution was customised for mobile and desktop learning so that learners could access the content seamlessly, whether using an iPad, iPhone, desktop, or laptop.
  • Our courses integrated various media, including graphics, text, videos, and assessments. This multimodal approach enriched the learning experience, making it more engaging and effective.

Techsurge successfully developed a set of learning modules readily available on learners' devices, ensuring accessibility and flexibility.

Key Features 

  • Rich multimedia elements enhance engagement
  • Self-paced learning for flexible progression
  • Comprehensive content is divided into multiple modules
  • Uniform and cohesive design throughout the course
  • Engaging scenarios drive the learning experience


  • Providing concise training modules accessible on personalised mobile devices enabled learners to acquire knowledge precisely when it was most relevant, even while they were on the move.
  • Integrating captivating videos significantly elevated overall learner engagement and enhanced knowledge retention.
  • Interactive scenarios in delivering training content proved exceptionally effective in equipping learners with the skills needed for future employability.
  • By integrating knowledge checks and assessments into the training process, we introduced an element of enjoyment and engagement, enhancing the overall learning experience.
  • Adopting self-paced e-learning strategies boosted learner efficiency and ultimately achieved the best possible results.
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